JTEKT Remote Care | JTEKT Machinery North America

JTEKT Remote Care

Stores big data for customer support analysis.

JTEKT Remote Care

Chain Solution - Expanding the range and connecting further

The system utilizes information loaded into JTEKT's private cloud such as monitoring of machine status, diagnosis of equipment, data cleansing, data analysis, maintenance history, and more.

In collaboration with a customer service team, JTEKT RemoteCare connects customers' equipment and supports diagnosis of faults through symptom analysis on the equipment side, preventative maintenance and information-sharing.