Parts & Service
Reduce costly downtime with responsive JTEKT Machinery team support and service.
Support
Every JTEKT Machinery machine comes with the unmatched expertise of JTEKT Machinery Support. From replacement parts to technical support, our team of experts will ensure you’re running right.
To expedite calls, please dial 1-800-257-2985.
This ensures the time of your call is noted and forwarded to the next available person.
Service & Technical Support
Service and technical support is available Monday through Sunday, 7 a.m. to 11 p.m. CST. For assistance outside our typical business hours of Monday through Friday, 8 a.m. to 5 p.m., please only use our main 1-800-257-2985 number.
| In the United States: | Call: | +1 (800) 257-2985 |
| E-mail: | service@jtektmachinery.com | |
| In Mexico: | Call: | +1 (800) 257-2985 or +1 (847) 506-2487 |
| In Braziil: | Call: | +55 (19) 4042-5450 |
| In UK and Poland | Call: | +44 (800) 368-6140 |
| In Germany | Call: | +49 (2151) 5188-500 |
Parts
Parts orders are received and shipped until 5 p.m. CST, Monday through Friday. For assistance outside our typical business hours of Monday through Friday, 8 a.m. to 5 p.m., please only use our main 1-800-257-2985 number.
| In the United States: | Call: | +1 (800) 257-2985 |
| E-mail: | parts@jtektmachinery.com | |
| In Mexico: | Call: | +1 (800) 257-2985 or +1 (847) 506-2487 |
| In Braziil: | Call: | +55 (19) 4042-5450 |
| In UK and Poland | Call: | +44 (800) 368-6140 |
| In Germany | Call: | +49 (2151) 5188-500 |
Preventative Maintenance
Any machine, regardless of its year, make or model, still requires scheduled maintenance services from time to time. Equipment that is routinely checked for preventative maintenance is guaranteed to outlast other equipment that does not undergo similar procedure.
At JTEKT Machinery, we are committed in providing our customers with services that maintains the reliability of our machines. Safeguard your machine’s efficiency and longevity with JTEKT Machinery Preventative Maintenance. Our expert service engineers are factory-trained to keep your machines running right. With direct access to genuine original parts, we can secure your machine's OEM specifications.
JTEKT Machinery offers special discount pricing for preventative maintenance packages. To learn more about the promotion for Level 1 and Level 2 packages, contact our support department.
JTEKT Machinery offers special discount pricing for preventative maintenance packages. To learn more about the promotion for Level 1 and Level 2 packages, contact our support department:
email: service@jtektmachinery.com
phone: (800) 257-2985
FILE DOWNLOAD
View a detailed list of inspection checkpoints for JTEKT Machinery's preventive packages.