JTEKT Support | JTEKT Machinery North America
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Service & Technical Support

Every JTEKT machining center is supported by our unmatched commitment to customer service, ensuring your equipment operates at peak performance through rapid technical assistance, extensive parts availability, expert training, and highly skilled field technicians positioned nationwide for prompt on-site support. In addition to servicing JTEKT machines, our team proudly supports WELE, AMS, Toyoda, and Taiwan Takisawa products with comprehensive offerings that include controls and applications engineering, programming and maintenance training, spindle rebuilding, preventive maintenance, machine repair, control retrofits, aftermarket upgrades, and full machine rebuilding with precision hand scraping. Backed by a vast OEM parts inventory and a responsive team of in-house specialists, JTEKT Machinery delivers reliable, knowledgeable, and timely support designed to maximize uptime, maintain accuracy, and keep your operation running efficiently day after day.


Parts

Every JTEKT Machinery machine is backed by our unwavering commitment to support, and that begins with fast, reliable access to the certified OEM parts your operation depends on. Our dedicated in-house Parts Specialists provide unmatched responsiveness and expertise, ensuring you receive the right components quickly so your machines continue running at peak performance. JTEKT proudly supports parts needs for JTEKT, WELE, AMS, Toyoda, and Taiwan Takisawa equipment, maintaining a diverse inventory valued at over $38 million to ensure availability and reduce downtime. The majority of orders ship within 24 hours, backed by a knowledgeable, highly responsive team ready to assist with identification, sourcing, and technical coordination. With JTEKT’s Parts Support, you gain a trusted partner committed to delivering the quality, speed, and reliability essential to keeping your production running smoothly.


Training

To help customers maximize the performance and longevity of their equipment, JTEKT Machinery offers comprehensive programming and maintenance training at our Arlington Heights, IL facility. Our evolving curriculum includes both introductory and advanced courses covering HMC Programming, HMC Maintenance, VMC C-Frame Maintenance, and Bridge Mill training—each designed to strengthen operator skill, improve machine efficiency, and support long-term productivity on the shop floor.